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POPIA Policy

Protection of Personal Information Act compliance

Last updated: January 2026

1. INTRODUCTION

Impact Elements ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This POPIA Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

2. INFORMATION WE COLLECT

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, company name)
  • Business information relevant to our services
  • Communication records when you contact us
  • Website usage data (cookies, IP address, browser type)

3. PURPOSE OF PROCESSING

We process your personal information for the following purposes:

  • Providing and delivering our consulting services
  • Responding to your inquiries and requests
  • Sending marketing communications (with your consent)
  • Complying with legal obligations
  • Improving our website and services

4. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typically, we retain client data for the duration of our engagement plus a period of 5 years for legal and compliance purposes.

5. YOUR RIGHTS

Under POPIA, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Object to processing of your personal information
  • Withdraw consent at any time

6. SECURITY MEASURES

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or damage. This includes encryption, access controls, and regular security assessments.

7. THIRD PARTIES

We may share your information with trusted service providers who assist us in delivering our services. All third parties are bound by confidentiality agreements and must comply with POPIA requirements.

8. CONTACT US

For any questions about this policy or to exercise your rights, please contact us at:

Email: info@impactelements.co.za